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Related Links: Global Contract Disputes Worth Less But Last Longer Disputed Shift by Insurance Brokers Entangles Contractors' Clients When a legal dispute arises on a construction project, contractors should take immediate, proactive steps to help resolve the claim. Key factors include balancing parties' knowledge of the incident, controlling the claims process and managing associated costs.Traditionally, construction professionals have relied on a combination of dispute-resolution strategies, including direct negotiations between company executives, mediation or a customized neutral process, arbitration and litigation. But skilled negotiators have recognized that whichever process is chosen, to be successful, it must be designed and managed on