A major private housing manager for the U.S. military has continued to make failures similar to the misconduct that led it to admit to committing fraud, according to a U.S. Senate subcommittee report.

Balfour Beatty Communities LLC认罪in December to defrauding the U.S. Air Force, Army and Navy after a Dept. of Justice investigation found the company schemed to obtain performance bonuses between 2013 and 2019 by misrepresenting maintenance records by lying about repairs and falsifying records.

A newreport参议院国土安全和政府事务对调查的永久小组委员会发行，确定了在该司法部调查范围结束后继续在巴尔福·比蒂（Balfour Beatty）社区继续进行的“正在进行的管理失败”，即使在公司对欺诈指控表示认罪之后，。

Balfour Beatty Communities is a subsidiary of the UK-based contractor Balfour Beatty plc. Balfour’s US unit ranks at No. 16 onENR’s 2021 Top 400 Contractors列表。Balfour Beatty社区拥有并管理住宅物业，其中包括55个美国军事装置中的43,000多个房屋。

Senators listened to testimony from military service members and grilled a pair of Balfour Beatty Communities executives for nearly three hours April 26. Sen. Jon Ossoff, D-Ga., chair of the subcommittee, questioned during the hearing why the US government should continue to trust Balfour Beatty Communities after it admitted to the fraud scheme.

Several of those who testified described frustration in dealing with Balfour Beatty Communities even when trying to get help with serious problems in their Balfour-managed homes they said have caused health problems. Capt. Samuel Choe, an Army communications officer, testified that mold inside the Balfour home where he and his family lived at Fort Gordon in Georgia from 2019 to 2021 caused his daughter, now 10 years old, to develop a potentially fatal mold allergy and a severe form of eczema on her limbs, torso, neck and face.

乔说：“在她最痛苦的集中区域，[他女儿的皮肤]变得黑暗和爬行动物。”“在最糟糕的情况下，我充满活力和旺盛的女儿类似于烧伤的受害者。”

他说，巴尔福·比蒂社区的工作人员反复忽略了崔的要求，或者以其他方式无法解决几个月的霉菌问题。他补充说，即使在医生推荐家庭搬家之后，该公司拒绝让他们进入另一个基地房屋，或者让他们退出租约，直到Choe伸出了他的指挥链。

The subcommittee investigation found that Balfour staff at Fort Gordon frequently ignored or delayed responding to urgent requests to address conditions like mold and roof leaks.

一种形式er Balfour employee at the base told subcommittee members how military families often contacted him multiple times each week because other employees were not responding properly to their repair requests, including those related to potentially serious health issues. As recently as February 2022, Balfour failed to promptly repair a water leak that was reported in October 2021, or to remediate mold that formed as a result of the leak, until a hole appeared in the family’s bathroom ceiling, according to the report.

Balfour Beatty社区的设施运营，翻新和建设总裁Richard Taylor作证说，该公司自2019年以来就对问题做出了“巨大进步”。当公司了解其面临的刑事指控时，它与之合作。他说，司法部的调查人员并开始了自己的分析以了解根本原因，并采取了行动来纠正它们。

Ossoff highlighted quotes from about a dozen emails from Balfour residents complaining about service and the state of their homes. Taylor said the company processes an average of 208,000 emails annually, and said that the company’s satisfaction survey results from residents have shown positive results, even if the age of the homes—many at Fort Gordon, for example, are from the 1950s and ‘60s—means that issues will arise. There is no systematic failure, he said.

“What’s important for us is we understand where our shortcomings are and we address those deficiencies,” Taylor said.

Two former Balfour employees pleaded guilty to charges related to the fraud scheme last year, and no other employees have been charged.

But the company could run into trouble if it does not keep up with its promises to improve. As part of its plea deal with authorities, Balfour Beatty Communities agreed to serve three years of probation in addition to paying $65.4 million in fines and restitution.

而巴尔弗·贝蒂社区是一个守护神gest private military housing managers, it is a relatively small piece of Balfour Beatty. The contractor’s US segment had more than $5 billion in revenue in 2020. But Taylor testified that the housing unit earned an average of just $30 million annually from military housing property management fees over the past three years.

R-Wis。参议员罗恩·约翰逊（Ron Johnson）说：“前进，国防部和所有军事住房提供者必须确保我们的服务人员生活在安全，可居住的环境中。”“特别是，国防部及其监察长办公室需要积极监督其住房合同，以确保合规。”