沟通技巧和情商不仅对成功的设计建设交付项目至关重要，而且对A/E/C行业的新人才的吸引和保留。新利18备用网址案例研究越来越多地表明，沟通对于处理复杂项目的风险，价格和时间表至关重要。新利18备用网址
建筑律师罗宾·帕金森（Robynne Parkinson）说：“几乎所有争端的起源几乎是由于缺乏沟通而引起的。”“由于一个微小的通信，我看新利18备用网址到了坦克的项目。”该会议在4月8日至10日在辛辛那提举行，包括机场设计和建设以及其传统的高速公路和大众运输主题。
旧金山国际机场首席发展官Geoff Neumayr说：“我们必须认真对待技术和合作伙伴关系。”“一开始让利益相关者参与其中很重要……这不再是'大师建造者'……而是关于大师团队。”
他指出，早期的讨论包括设计构建团队是否会自我执行某些任务或将其淘汰。“没有人知道会发生什么。我们知道会的；我们只是不知道这是什么，”他说。在设定保证最高价格（GMP）之前，可以逐步授予软件包。
他强调说，所有者应该通过储备金和应急设定概念预算。“设计构建器增加了基本范围；如果GMP上升，则可以删除一些。”
Communication, largely in the form of constant meetings, figured prominently in the ability to widen over 9 miles of state route MD 404 in 20 months in Maryland, say project officials. Two competing design-build teams formed a joint venture of three contractors and three design firms, dividing the project into three segments. When difficulty acquiring all the approvals jeopardized the schedule, “we brought all the executives together” to work it out, said Thomas Heil, construction manager with Allan Myers, one of the lead contractors.
Another panel discussed distribution of risk regarding utilities. In Canada, a baseline document regarding utilities is created at the outset, said Lawrence Arcand, utility engineering and surveying area manager with Cardno. “With no base knowledge, you’re snookered. The owner should spearhead getting that information and eliminate unknowns as much as possible.”
Interpersonal communication and a welcoming work environment were the themes addressed by the keynote speaker, industry coach Brent Darnell. He invoked the Ritz-Carlton customer service philosophy of making everyone feel welcome. By contrast, in the construction industry, “We don’t do that a lot,” he said. Darnell recalled visiting a project site where he was ignored until someone barked at him to close the door. “What if I were the owner? What atmosphere are you creating?”
他说，目标是使行业更有趣，精益，创新和恋爱关系。“设计建造是其中的重要组成部分。”
由辛辛那提的艾琳·乔（Aileen Cho）
