Over the past decade, Jokake Construction Services has transitioned from a leading interior renovations contractor to a go-to builder of health care, high-tech and industrial projects.
总裁兼首席执行官Casey Cartier说，Jokake的收入已从2013年的2700万美元增加到2017年的8140万美元。这增加了约200％。
He says the success of the Phoenix-based firm comes from its technical and construction prowess along with a drive to deliver outstanding client service. He also cites a sense of accountability that he believes is spurred by employee ownership.
“有趣的是，有多少人想要在一项大商业工作中提供相同的服务，我们将在5,000平方英尺的租户改善方面提供，” Cartier说。
Clients, such as Steven Johnson, general counsel at Verde Investments, agree.
“It just feels like you’re dealing with a family-owned business. Employees are committed to the business. They’re very personable, and their paperwork is impeccable. It’s little things like that,” Johnson says.
由于这些原因和其他原因，Jokake Construction Services已被评为西南航空的2018年度承包商。新利18备用
过去到未来
迈克（Mike）和加里·史密斯（Gary Smith）于1983年创立了该公司。他们花了头23年来发展Jokake作为租户改善专家的声誉。卡地亚（Cartier）说，兄弟俩决定将公司过渡到2006年左右的员工所有权，并于2013年完成了该过程。
Formerly with Ryan Cos., Cartier joined Jokake in 2012 with the goal of making the contractor an industry leader, including in greenfield construction.
“ Jokake一直是一家拥有良好关系的伟大公司，”该公司15年的老将Pat Baldwin说。“从我们到现在的位置，这是一个巨大的差异；凯西解开了我们。”
Cartier says Jokake evolved from a siloed, multiple division structure covering numerous sectors to service-focused project teams. Led by two directors, Baldwin and John Parnell, project teams are assembled based on who’s available and has the best team fit with the client. Cartier says the differing client service levels among the six divisions begot differing satisfaction among clients.
“Not performing equally became a detriment to the client,” he says.
这家60人的公司目前专门从事办公室，工业和医疗保健。项目经理执行现场服务以及业务开发和前建构。该公司还拥有所有类型的BIM软件和硬件的员工。
Alliance Plumbing副总裁Jeff Randl将Jokake描述为“伟大的总承包商”，真正了解承包商/分包商关系。
员工所有权有所作为
Being 100% employee-owned can provide an avenue for career growth to dedicated staff, but only if the right staffers are selected. Cartier says finding a “culture fit” is precisely why the hiring process can take up to six months.
“You have to welcome accountability,” he says.
所有潜在员工必须让当前的Jokake员工填写生物套餐。然后，该员工成为候选人的冠军。然后，承包商的领导人在雇用任何人之前至少进行三个个人和小组访谈。
The process also puts a self-imposed governor on growth since a six-month process prevents hiring employees due to need alone. On the flip side, Cartier says it makes a workforce hungry for growth and accountability.
“That puts a lot of pressure on us as a leadership team because we have to pace revenues,” Cartier says.
Employee-owners also stay productive and remain at the firm longer, Parnell says, which has allowed the firm to perform at a high level in sectors they were not competing in a decade ago.
他说：“我们有很多经验和理解的经验和深度，可以使它在任何项目上承受。”
Project Future, a Jokake partnership with McCarthy Nordburg, RSP Architects, SmithGroupJJR and Evolution Design to build four “office suites of the future,” is an example of this skill. The team created four distinct contemporary workspaces on the 14,245-sq-ft project for owners Oaktree Capital Management and Cypress Office Properties at Renaissance Square in downtown Phoenix.
最近的另一个值得注意的项目是Carvana位于凤凰城西南部亚利桑那州托勒森的西南分销中心。建筑包括40英亩的五个建筑物，每个建筑物都为康复过程提供了独特的目的 - 车辆维护，车身涂料，自动化照相亭和行政办公空间。
Jokake及其员工还倡导慈善捐赠和志愿服务，并参与了诸如自闭症，养活我的饥饿孩子，玛姬的地方，圣玛丽食品银行，凤凰儿童医院等人的群体。
“We have people that care about it, so we care about it,” says Baldwin.
